The next era of e-commerce
Agentic Commerce
AI agents that research, compare and buy on behalf of customers — this is fundamentally changing e-commerce. I help you get your store and your data ready.
What is Agentic Commerce?
In traditional e-commerce, customers search, compare and buy on their own. In agentic commerce, AI agents take over these tasks — fully or partially. This changes not only how customers shop, but also what determines whether a store succeeds.
Traditional e-commerce
- —The customer searches on Google and in stores
- —Shop design and UX build trust
- —SEO drives organic traffic
- —Product copy is written for humans
- —Conversion happens in your own store
Agentic Commerce
- An AI agent researches and compares for the customer
- Data quality and machine readability are decisive
- GEO (Generative Engine Optimization) alongside SEO
- Structured attributes for AI recommendations
- New touchpoints: ChatGPT, Perplexity, Google AI Mode
The protocols at a glance
New open standards govern how AI agents communicate with stores. They're not strictly necessary — but they make everything more structured and future-proof.
Universal Commerce Protocol
Google + Shopify (+ 20 partners incl. Zalando, Visa, Mastercard)
The open standard for agentic commerce. Standardises how AI agents find products, perform checkouts and manage orders. Manifest at /.well-known/ucp.
Model Context Protocol
Anthropic
Generic data access for AI models — not a commerce protocol, but Shopify uses it for catalogue queries.
Agent-to-Agent
Communication between AI agents — for autonomous shopping scenarios. Not relevant for most merchants today.
Agentic Commerce Protocol
OpenAI + Stripe
After the failure of Instant Checkout, ACP is being redeveloped for app-based purchases. In-chat checkout abandoned.
What I can do for you
Agentic commerce isn't a future topic — it's happening now. And I help you benefit from it.
- Readiness check: How well is your product data prepared for AI agents?
- Data optimisation: Structured attributes, machine-readable categories, GEO strategy
- UCP implementation: Manifest setup, Shopify Agentic Storefronts, non-Shopify integration
- Strategy workshop: Understand agentic commerce, develop a roadmap, upskill your team
- Proof-of-concept: Agentic commerce prototype for your use case