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commerceCoach Dr. Roman Zenner
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The next era of e-commerce

Agentic Commerce

AI agents that research, compare and buy on behalf of customers — this is fundamentally changing e-commerce. I help you get your store and your data ready.

Agentic Commerce – AI-driven commerce

What is Agentic Commerce?

In traditional e-commerce, customers search, compare and buy on their own. In agentic commerce, AI agents take over these tasks — fully or partially. This changes not only how customers shop, but also what determines whether a store succeeds.

Traditional e-commerce

  • The customer searches on Google and in stores
  • Shop design and UX build trust
  • SEO drives organic traffic
  • Product copy is written for humans
  • Conversion happens in your own store

Agentic Commerce

  • An AI agent researches and compares for the customer
  • Data quality and machine readability are decisive
  • GEO (Generative Engine Optimization) alongside SEO
  • Structured attributes for AI recommendations
  • New touchpoints: ChatGPT, Perplexity, Google AI Mode

The protocols at a glance

New open standards govern how AI agents communicate with stores. They're not strictly necessary — but they make everything more structured and future-proof.

UCP

Universal Commerce Protocol

Google + Shopify (+ 20 partners incl. Zalando, Visa, Mastercard)

The open standard for agentic commerce. Standardises how AI agents find products, perform checkouts and manage orders. Manifest at /.well-known/ucp.

MCP

Model Context Protocol

Anthropic

Generic data access for AI models — not a commerce protocol, but Shopify uses it for catalogue queries.

A2A

Agent-to-Agent

Google

Communication between AI agents — for autonomous shopping scenarios. Not relevant for most merchants today.

ACP

Agentic Commerce Protocol

OpenAI + Stripe

After the failure of Instant Checkout, ACP is being redeveloped for app-based purchases. In-chat checkout abandoned.

What I can do for you

Agentic commerce isn't a future topic — it's happening now. And I help you benefit from it.

  • Readiness check: How well is your product data prepared for AI agents?
  • Data optimisation: Structured attributes, machine-readable categories, GEO strategy
  • UCP implementation: Manifest setup, Shopify Agentic Storefronts, non-Shopify integration
  • Strategy workshop: Understand agentic commerce, develop a roadmap, upskill your team
  • Proof-of-concept: Agentic commerce prototype for your use case